Remove contaminated porous material
Carpet and pad can retain cigarette-smoke residue and odor. Removal can be appropriate when cleaning alone will not address the reservoir.
Field Case 005 • Customer outcome case
Cigarette smoke odor removal before sale.
This case documents a home with heavy prior cigarette-smoke odor that required more than fragrance or air treatment alone. The project record includes contaminated carpet/pad removal, slab treatment, ozone treatment and HEPA air scrubbing before final reassessment.
Project sequence
Remove the reservoir first, then treat the residual odor.
The project record documents removal of carpet and pad, direct treatment of the slab, ozone treatment, and a HEPA air-scrubbing phase. The sequence matters: air treatment was used after source-removal and material-treatment work rather than as a substitute for it.
Cigarette smokeCarpet/pad removalSlab treatmentOzoneHEPA air scrubberPrepared for sale
Evidence boundary
This is a customer-outcome case supported by the project record and the customer’s public Yelp review. A dedicated first-party photo evidence set is not published with this case.
The customer’s experience is not presented as a guarantee that every tobacco-odor project will achieve the same result. Outcome depends on source materials, residue depth, building assemblies and access.
Customer-reported outcome
The customer said the home no longer smelled like cigarettes.
“When we bought the house it had been heavily smoked in by the prior owners. After they cleaned it with their own solutions and removed a few areas they ran a machine and I can't tell there was ever a cigarette in the house! Incredible and super affordable! I would recommend this solution to your problem without any question or doubt!!”
— Brad H., Yelp, Sept. 5, 2026
Why the sequence matters
Smoke odor can remain in materials even after the room looks clean.
Treat the underlying surface
Once flooring is removed, the slab or subfloor can be evaluated and treated directly rather than relying on broad room treatment.
Use supplemental air treatment afterward
Ozone and HEPA air scrubbing can support the final odor-removal process when used within a broader source-control plan.