Call emergency dispatch
Use the phone for active water flow, multiple affected rooms, sewage, floodwater, sagging ceilings, or urgent commercial losses.
Call NowContact Same Day Mitigation
Choose the fastest way to reach the response team.
For active water damage, call immediately. You may also text photographs, email assignment details, or prepare a structured service request from the website.
CallBest for active emergencies
TextSend safe property photos
EmailAssignments and documents
Request ToolPrepare organized details
Contact Methods
Use the channel that matches the situation.
Text safe photographs
Send wide and close photographs of the source, visible water, affected materials, ceilings, walls, flooring, and adjoining areas.
Open MessagesEmail an assignment
Property managers, business owners, agents, adjusters, and customers can email addresses, contacts, access instructions, documents, and photographs.
Open EmailGuided Request Tool
Prepare the details before you call, text, or email.
The request tool creates a draft on your device. It does not silently transmit information or rely on a hidden form backend.
Open Request ToolProperty informationAddress, property type, and contact details.
Loss conditionsSource, active flow, discovery time, and affected areas.
Safety concernsElectrical, ceiling, sewage, floodwater, gas, or structural hazards.
User-controlled sendingYou review the generated message and press Send yourself.
Visit Same Day Mitigation
Plano walk-in office
Same Day Mitigation1400 Preston Rd, Fourth Floor, STE 621
Plano, TX 75093
The office is staffed and available for walk-in visitors. For an active property emergency, calling first remains the fastest way to coordinate field response.
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