Stabilize
Address hazards, active water, exposure pathways and conditions that could continue damaging the property.
Mitigation comes first: stabilize the loss, control contamination, remove water and residues, then move toward restoration and reconstruction.
Call Same Day MitigationAddress hazards, active water, exposure pathways and conditions that could continue damaging the property.
Control soot, remove recoverable water, clean retained surfaces and dry assemblies that remain appropriate for restoration.
Repair or reconstruct damaged assemblies after retained materials are verified and contamination and odor sources have been addressed.
Wood framing, gypsum, insulation, masonry, metals, glass, flooring and cabinetry respond differently to heat, soot, water and cleaning agents.
Material disposition should be based on physical damage, contamination, cleanability, access and intended function—not one rule applied to the entire structure.