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SDM Intelligence Guide

A burst pipe response should separate source control from moisture control.

Stopping the water matters first, but the loss is not over until affected materials and concealed migration are evaluated.

Recommended actions

  • Protect people from electrical and ceiling hazards
  • Shut off water only when the valve is safely accessible
  • Photograph the source and affected areas from safe locations
  • Check adjoining and lower rooms
  • Arrange extraction and moisture evaluation

What to avoid

  • Entering standing water near electrical equipment
  • Assuming the loss ends when the valve closes
  • Using uncontrolled heat
  • Closing wet cavities without evaluation

What this guidance is based on

Building safetyWater migration behaviorMoisture measurementStructural drying practice

General guidance only. SDM Intelligence has not inspected the property and cannot determine recovery documentation contract terms.

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