Skip to main content

Immediate danger? Call 911 first for fire, gas, electrical, structural, or medical emergencies.

Water Mitigation: (469) 649-96499649
Same Day MitigationSame DayMitigationWater Damage Restoration

SDM Intelligence

Build a practical action plan from the conditions you can observe.

SDM Intelligence now asks follow-up questions, separates urgent hazards from lower-risk conditions, and creates a tailored next-step plan with clear limits and supporting principles.

Guided Action Plan Builder v1Branching browser guidance; no AI model or personal-data transmission yet.

Knowledge System Growth

The foundation is becoming deeper and more specific.

96Structured knowledge records
168Decision rules
72Generated plan outcomes
12Dedicated action guides
14Property profiles
0Hidden data transmissions

Dedicated Guided Action Plans

Continue with the scenario closest to the property.

Guided Action Plan

Burst Pipe Guided Action Plan

Stopping the water matters first, but the loss is not over until affected materials and concealed migration are evaluated.

Open guide →
Guided Action Plan

Wet Ceiling Guided Action Plan

The visible stain may be smaller than the affected assembly, and saturated drywall can lose strength.

Open guide →
Guided Action Plan

Contaminated Water Guided Action Plan

Contact avoidance, contamination control, material removal, cleaning, and drying must be considered in the correct order.

Open guide →
Guided Action Plan

Wet Flooring Guided Action Plan

Hardwood may sometimes be dried, laminate often swells, carpet depends on source and exposure, and every system can hide moisture below the surface.

Open guide →
Guided Action Plan

recovery documentation First Steps After Water Damage

Mitigation documents and controls damage. The recovery documentation third-party reviewer makes contract terms and payment decisions.

Open guide →
Guided Action Plan

Can Water Damage Wait Until Morning?

Some controlled losses may have lower immediate urgency, but active flow, unstable ceilings, electrical involvement, contaminated water, or continuing migration should not wait.

Open guide →
Guided Action Plan

Water Heater Failure Action Guide

Attic, closet, garage, and utility-room failures can move water into ceilings, insulation, walls, flooring, contents, and lower levels.

Open guide →
Guided Action Plan

Appliance Leak Action Guide

Dishwashers, washing machines, refrigerators, ice-maker lines, and disposal connections can wet subfloors, cabinets, walls, and adjacent rooms.

Open guide →
Guided Action Plan

Roof and Storm Intrusion Action Guide

Storm openings, roof failures, wind-driven rain, and temporary protection all affect the correct sequence of mitigation.

Open guide →
Guided Action Plan

Commercial Water Loss Action Guide

Offices, retail, restaurants, medical spaces, warehouses, and industrial facilities require different continuity and access plans.

Open guide →
Guided Action Plan

Multifamily Water Loss Action Guide

The source unit, adjoining walls, lower units, corridors, shared chases, and common systems may all require evaluation.

Open guide →
Guided Action Plan

Mold Risk After Water Damage

Risk depends on moisture duration, temperature, material type, contamination, ventilation, and concealed wet areas.

Open guide →

The SDM Intelligence Standard

A useful answer should identify the priority, the action, the reason, and the limit.

Every plan separates what to do, what to avoid, what the recommendation is based on, and when human escalation is appropriate.

PriorityWhat matters first.
ActionWhat the person can safely do next.
BasisWhy the guidance is reasonable.
LimitWhat the digital system cannot determine.
v3.9

Carry the Guidance With You

Save, print, copy, or share an SDM Intelligence action plan.

The Field Companion converts guidance into a portable plan without silently collecting or transmitting personal information.

Trusted Help Beyond DFW

When professional help is needed, the recommendation should deserve your trust.

SDM Intelligence is building a vetted Trusted Partner Network. Referral fees are not required, and no company is recommended simply because it paid for placement.

Trusted Partner AvailableA vetted company currently meets the standards.
Evaluation in ProgressNo recommendation is made before review is complete.
No Trusted Partner YetThe platform says so explicitly and provides objective selection guidance.

New in v3.11

Build a transparent incident assessment—not just a generic action plan.

The Incident Builder asks adaptive questions, explains why each answer matters, displays risk categories, and creates a portable incident notebook.

Start Incident Builder
Adaptive questionsProperty, source, timing, hazards, materials, and occupancy.
Visible reasoningSee the facts used to reach the conclusion.
Confidence statementsUnderstand what remains uncertain.
Incident notebookSave, copy, share, or print the result.

recovery documentation incident record Intelligence

The water loss and the recovery documentation incident record are related—but they are not the same problem.

Learn what to expect from first notice through mitigation, inspections, initial payment, reconstruction, scope updates, payment adjustment, mortgage draws, disputes, and final reconciliation.

Open the incident record Guide
Will recovery documentation pay?Understand the agreement-specific factors.
How long will it take?Review common stages and Texas deadlines.
Mitigation or repairs?See why they are evaluated separately.
What should I document?Build a stronger incident record file.

Property Recovery Notebook

One local record from first discovery through final repairs.

Separate reported facts from inferences and unknowns, organize incident record and repair details, and generate role-specific summaries without creating a cloud account.

Open Recovery Notebook
Single-incident memorySaved locally in the browser.
Transparent confidenceReported, inferred, unknown, and confidence labels.
recovery documentation and repair trackingincident record, contacts, estimates, payments, and open issues.
Structured outputsOwner, contractor, reviewer, property manager, and complete report.

New: Reasoning Engine

Inspect the facts, interpretations, unknowns, and confidence behind the output.

SDM Intelligence now separates what the visitor reported from what the system is interpreting, shows what normally happens next, and presents possible options with advantages and disadvantages.

Open Reasoning Engine
Reported FactsOnly information directly entered by the visitor.
Possible InterpretationsClearly identified inferences.
Explain WhyFacts, unknowns, industry reasoning, and confidence.
Possible OptionsAdvantages and disadvantages without directive advice.

New: Adaptive Intelligence

The next question now changes with the answers already provided.

SDM Intelligence can branch by source, origin location, migration, materials, property use, incident record status, and the visitor's primary concern before generating a transparent reasoning report.

Start Adaptive Assessment
Context-dependent pathWater heater, roof, sewage, and other incidents branch differently.
Material-specific reasoningWood flooring, drywall, insulation, cabinetry, and contents change the output.
Occupancy awarenessResidential, multifamily, commercial, medical, and industrial contexts differ.
Transparent reportFacts, interpretations, unknowns, process context, options, and confidence.

recovery documentation Intelligence Expansion

Understand the incident record process without pretending to predict the outcome.

Explore twelve common stages, plain-language terminology, documentation records, scope updates, payments, payment adjustment, lender involvement, and what normally happens next.

Open Process Navigator
12 incident record stagesDiscovery through reconciliation.
25 termsPlain-language definitions and boundaries.
12 documentation typesRecords commonly created during recovery.
85 structured recordsProcess, terminology, and documentation intelligence.

Building Science Expansion

Understand migration, materials, drying, and reconstruction as connected systems.

SDM Intelligence now includes 12 material profiles, 12 migration paths, 12 drying principles, 12 reconstruction stages, and 84 structured building-science records.

Open Building Science
Material behaviorAssembly-specific unknowns and possible options.
Water migrationVisible and concealed pathways.
Drying scienceExtraction, evaporation, dehumidification, airflow, and verification.
Reconstruction sequencingCommon stages after stabilization.

Property Recovery Knowledge

See how the property, incident, people, and operations change the recovery.

SDM Intelligence now includes 11 property types, 9 incident scenarios, 27 possible recovery paths, 13 stakeholder roles, 12 decision points, and 96 structured recovery records.

Open Property Recovery Knowledge
Property contextResidential, multifamily, commercial, medical, hospitality, and industrial.
Incident scenariosPipe, water heater, sewage, roof, flood, HVAC, suppression, and more.
Possible recovery pathsBranches, conditions, and hidden concerns.
Stakeholder coordinationRoles, authority, responsibilities, and common decision points.

Unified Recovery Record

One evolving record now connects SDM Intelligence.

Adaptive Intelligence, the Reasoning Engine, Recovery Notebook, recovery documentation tools, Building Science, Property Recovery knowledge, and Trusted Partner preferences can now work from one local recovery context.

Open Recovery Record
Enter onceReuse context across modules.
Living timelineKeep events together.
Visible memory historySee module updates.
Local by defaultNo cloud account or hidden submission.

Source-First Intelligence

Verify the authority behind the answer.

Sources appear first. Source-supported facts and SDM Intelligence interpretation are separated. Every substantive output ends with direct links to the supporting material.

Open Source-First Intelligence
Authority and jurisdictionSee who issued the source and where it applies.
Source statusCurrent, review due, superseded, or unavailable.
Proposition mappingTrace factual statements to exact supporting sources.
Direct linksEvery substantive response ends with verification links.

Active Water Damage?

Use the knowledge system—but do not delay human help when the loss is active.

Start Here

You do not need to choose an engine.

Start by telling SDM Intelligence what happened. The assessment, reasoning, sources, Recovery Record, and next-stage information work together behind the experience.

Technical Authority Library

Go deeper with source-first water-damage guidance.

Explore practical explanations of drying science, materials, contamination, documentation and commercial recovery.

View all 30 technical guides

New SDM Intelligence Tool

Water Damage Incident Scope Intelligence

Build a transparent preliminary scope using water category, affected area, materials, demolition, containment, equipment, labor, monitoring, and editable unit-rate assumptions.

Open Incident Scope Intelligence

Structural Drying Intelligence

Explore equipment families, assembly-specific drying methods, psychrometrics, moisture mapping, monitoring, stalled-drying diagnostics, and regional drying context.

Open Structural Drying Intelligence

New Intelligence Domain

Fire & Smoke Intelligence

Reason across heat damage, smoke and soot migration, firefighting water, cleaning, odor and structural drying as one incident.

Open Fire & Smoke Intelligence

First-Party Field Evidence

See how the investigation actually looks in the field.

Same Day Mitigation thermal screening during a documented commercial water-loss investigation

SDM Field Case 001 connects thermal screening, comparative moisture measurements, selective demolition, exposed commercial assemblies and psychrometric monitoring into one documented evidence chain.

The photographs are not used to claim more than they establish. Thermal images are described as temperature anomalies unless moisture is independently corroborated.

Open Field Case 001 · Field Case Library

Water Damage? Call Now(469) 649-9649 · 24/7 DFWText PhotosSend damage photos