Skip to main content

Immediate danger? Call 911 first for fire, gas, electrical, structural, or medical emergencies.

Water Mitigation: (469) 649-96499649
Same Day MitigationSame DayMitigationWater Damage Restoration

SDM Intelligence Guide

Sewage, floodwater, and groundwater require different decisions than a clean-water leak.

Contact avoidance, contamination control, material removal, cleaning, and drying must be considered in the correct order.

Recommended actions

  • Stop connected plumbing use when sewage is involved
  • Isolate the area
  • Document conditions from a safe location
  • Call the appropriate source-control professional
  • Arrange qualified contaminated-water mitigation

What to avoid

  • Household fans
  • Ordinary vacuums
  • Tracking water through clean areas
  • Assuming clear water is clean

What this guidance is based on

Occupant safetyContamination controlMaterial removal practiceCleaning and drying sequence

General guidance only. SDM Intelligence has not inspected the property and cannot determine recovery documentation contract terms.

Water Damage? Call Now(469) 649-9649 · 24/7 DFWText PhotosSend damage photos